Job no: 559434
Contract type: Fixed Term Appointment
Duty Station: Dar-es-Salaam
Location: United Republic of Tanzania
Categories: Social and Behavior Change
Mobility 2022: Social & Behavior Change Specialist, P4, FT, Dar es Salaam, Tanzania. # 00099069
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, care.
The Tanzania Country Office is a medium-sized office in a country that has recently transitioned to lower-middle income status. Consequently, UNICEF’s engagement with counterparts increasingly cases on the provision of upstream Technical Advice (TA). The incumbent provides overall technical leadership on community engagement and social behavior change in the Office working with a small team of embodied SBC specialists with a matrix management accountability to the SBC Specialist. The SBC Specialist is also the development partners lead of the RCCE Pillar in Tanzania and is responsible for ensuring a coordinated approach to emergency and humanitarian responses as the need arises. The SBC Specialist will have overall responsibility for guiding technical programs on their SBC engagement and advising senior management on the overall country office SBC strategy.
How can you make a difference?
The Social & Behavior Change Specialist reports to the Deputy Representative for general guidance and supervision. The Specialist provides technical and operational support for developing a systematic, planned and evidence-based strategy and process for S&BC as an integral part of programme development, planning and implementation.
Through communication and engagement, as well as the empowerment and participation of stakeholders, communities, children, civil society partners, and government counterparts, s/he promotes measurable behavioral and social change/mobilization. This subsequently contributes to the achievement of sustainable and concrete results in improving children’s rights, survival and wellbeing in the country. The SBC Specialist works closely with the Gender Specialist to ensure that all SBC programming has an inbuilt gender component aligned with the Country Office’s GAP workplan.
Key function, accountabilities and related duties/tasks
Technical support and oversight to the country office on designing planning and implementing SBC activities backed by social and behavioral evidence and strong engagement participation mechanisms.
Provide advice to senior management, government counterparts and partners on SBC, risk communication, social mobilization and community engagement interventions in line with global standards and UNICEF’s organizational priorities and approaches
Provide technical support to implementing partners in formulating, implementing and evaluating quality and appropriate SBC initiatives for both development and humanitarian contexts by facilitating efficient programme delivery, guiding on quality of materials/activities and supporting appropriate research and implementation.
Bring insights from the latest developments and best practices in the social and behavioral sciences and participatory approaches to community engagement to improve SBC program outcomes related to issues such as violence against children, vaccine uptake, and social norms change in both humanitarian and development contexts.
Provide technical inputs on the accountability to affected people (AAP), risk communication and community engagement to regions that are actively responding to humanitarian and or health emergencies. Support preparedness activities across all regions and naturally
Effective generation and utilization of research, data, and evidence, to inform the design, measurement, and monitoring of SBC programs and outcomes and to build SBC evidence base.
Support technical teams in developing terms of reference, research tools, frameworks and protocols for generating evidence to inform SBC initiatives,
Strengthen the country office capacity to research, analyses and equitably address trends that drive social and individual behaviors and norms, using a wide range of approaches including, behavioral analysis, human centred design, social listening, behavioral insights, participatory research, RCT, and other quantitative and qualitative approaches
Provide technical support to the country office and government counterparts in establishing monitoring mechanisms to collect, analyses and report on SBC indicators
Provide advice and technical support in the development and implementation of tools (quantitative and qualitative) for the monitoring, evaluation and documentation of SBC activities.
Disseminate SBC research findings and best practice and support exchange of experiences and uptake of new methods among government officials, programme staff, UNICEF partners, and/or the wider SBC field.
Support the country office in organizing and managing formative research, development, pretesting and production of country culturally relevant materials and activities to support SBC.
Ensure smooth SBC programme delivery by providing technical and operational support
Establish SBC work plans (within sectoral work plans as appropriate), including allocation of resources, monitoring or progress, etc. Provide support to sectoral programs to ensure SBC objectives are met.
Participate in budget planning and management of programme funds and budget planning
Make operational decisions on appropriate materials and media to reach target audiences, technical resources required, allocation of financial resources, as well as the time frame for various activities in support of the achievement of country programme and organizational goals
Strengthen the SBC function by advocating for SBC, coordinating across offices, networking and partnership building
Develop, build and maintain partnerships at the national level with UN agencies, research and implementing organizations, academia, media, INGOs, and other relevant organizations to promote SBC programs
Participate in strategic conversations and lead the country office discussions on policy and agenda setting for SBC advocacy and investments, and related external relations and resource mobilization initiatives
Support sectoral programmes in ensuring adequate human and financial resources to deliver on SBC workplans, and advocate for and mobilize resources to support them.
Participate in inter-agency groups and/or civil society networks to scale-up SBC programs and enhance results
Promote continuous learning, strengthening, and scaling up of SBC through capacity building of UNICEF staff, counterparts, and partners
In collaboration with HQ and relevant sections, develop tools, guidelines and training materials and facilitate capacity building on SBC, risk communication, community engagement and other related topics for staff and partners who are involved in planning, implementation and evaluation of SBC interventions
Identify and plan training and learning opportunities for staff and partners on new approaches, including BI, HCD, social listening, behavioral analysis, and so on.
Plan and lead national level SBC capacity assessments and support government counterparts in conducting national capacity assessments
Institutionalize/share best practices and knowledge learned on SBC in UNICEF and externally to build the capacity of staff and partners.
Supervise a team of one National Officer colleague and matrix manage a team of four SBC specialists
Establish and agree annual work plans with the team and set priorities and targets. Monitor work progress and ensure results are achieved according to schedule and performance standards.
Establish clear individual performance objectives, goals and timelines; and provide timely guidance to enable the team to perform responsibly and efficiently.
Plan and ensure timely performance management and assessment of the team.
Supervise team members by providing them with clear objectives, goals, direction, and guidance to enable them to perform their duties responsibly, effectively and efficiently.
To qualify as an advocate for every child you will have…
An advanced university degree (Master’s degree or higher) in social and behavioral science, including sociology, anthropology, communication studies/communication for development, psychology and/or related field is required.
A minimum of eight (8) years of relevant progressively responsible professional experience at the national and international levels in developing, implementing, evaluating, and managing social and behavioral change strategies and content is required.
Demonstrated expertise in the application of social and behavior change science, theories, research, and analysis, to all stages of the programmes cycle.
Proven ability to manage social research, including quantitative, qualitative, and participatory methods for formative assessments, identifying behavioral drivers and tracking, measurement and evaluation of social change is desirable.
Demonstrated ability to stay current with new developments in the SBC field is required. Familiarity with new and emerging approaches such as behavioral insights, human-centered design, and social listening, among others is a plus.
Demonstrated experience in the execution of complex priorities, processes and projects in office work plans.
At least four years country programme experience in with a multilateral development agency or national NGO in a low- or middle-income setting is an asset.
Proven ability to work with internal and external stakeholders at multiple levels, including providing technical support and capacity building and establishing/managing external partnerships
Fluency in English (written and verbal) is required. Knowledge of another official UN language is an asset.
For every Child, you demonstrate…
UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEF Values
UNICEF competencies required for this post are…
Demonstrates Self Awareness and Ethical Awareness (2), Works Collaboratively with others (2), Builds and Maintains Partnerships (2), Innovates and Embraces Change (2), Thinks and Acts Strategically (2), Drives to achieve impactful results (2), Manages ambiguity and complexity (2), Nurtures, leads & Manages people (1).
During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable candidate from all national, religious and ethnic backgrounds, including persons living with disabilities, are encouraged to apply.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Priority will be given to all the eligible candidates participating in 2022 Mobility Exercise and Staff on Abolished post.