Relationship Manager; Agri Liabilities at NMB Bank Plc

Job Location :Head Office

Job Purpose:

Responsible for coordinating initiatives in growing Agribusiness Retail Liabilities from the entire Agri Value Chain activities, advising the department on business strategy to generate more deposits and guiding Relationship Managers and Relationship Officers in recruiting agribusiness customers to grow agribusiness retail liabilities in line to assets growth.

Main Responsibilities:

Driving sales initiatives and strategies to mobilize deposits in the zones and branches.
Launch and implement new innovative liability products market segment.
Work with the zone, branch and head office sales teams in monitoring and growing agri-retail liability book to achieve overall deposit targets of the department.
Put forward deposit mobilization proposals in collaboration with the product and channels team and recommendations for decision-making.
Take a leading role in guiding Relationship Managers and Relationship Officers in growing deposits from the smallholder farmers, Agri-SMEs and other agriculture stakeholders such as NGOs, Government, donors and other agriculture value chain players.
Manage account dormancy rate at minimum and take necessary actions to remediate.
Proactively provide guidance to zones and branches in managing top agribusiness retail depositors.
Provide guidance to Relationship Managers/Officers across zones and branches in building liability portfolio.
Provide zones and branches with training of new and existing liability products and conduct liability sales training
Assess, identify and develop business opportunities from existing and potential customers for cross selling the bank’s products and services i.e. FDR, Wekeza, Trade Finance, Forex, Bank Guarantees, Internet Banking, NMB Mobile, etc.
Ensure excellent customer relationship is maintained to foster growth in number of customers being recruited and retention levels.
Ensure Agri-retail loan to deposit ratio (LDR) is maintained within the acceptable levels.
Monitor market and competitors’ activities to address opportunities for acquisitions and increased market share.

Advise the Head, Agri Retail on different strategies related to Agribusiness Retail Banking development in growing its penetration and impact on growing deposits book.
Provide daily, weekly, monthly, and ad hoc reports on Agri-retail deposit mobilization.
Preparing budgets and projections for liabilities in all zones and the respective branches.
Manage execution of Relationship Managers/Officers’ weekly pipelines for liabilities.
Proactively engage with other internal stakeholders such as Products & Channels, Credit, Legal, Risk, ICT, Operations, Audit, etc. to ensure the Agri-retail deposits are well maintained.
Monitor and evaluate the set budgets by ensuring Relationship Managers/Officers weekly and monthly sales targets are achieved within timelines.

To prepare and represent NMB in all customer fora aiming at attracting funds and deposits, ensure the relationship between the bank, customers and other stakeholders is highly maintained with high level of networking and outstanding services.
Perform other duties as may be directed or assigned by his/her superior.
Knowledge and Skills:
Understanding of the Bank’s liability products and set terms and conditions.
Knowledge of the Tanzania Banking Sector Environment.
Sound knowledge of agribusiness value chains (AVC) market and its environment.
Understanding of bank’s products, policies and procedures.
Conversant with standard computer applications (Excel, Word, PPT, and Access).

Excellent communication and high proficiency in the use of (English and Kiswahili).
Strong presentation skills
Good customer relationship building capacity.
Stakeholders’ management, leadership, coaching, and team building skills.
Strong sales management skills
Strong analytical skills on numbers and trends.

Qualifications and Experience:

Bachelor’s degree or its equivalent in Agri-economics and Agribusiness, Finance, accounting, Banking, Economics/Statistics, and/or other relevant fields.
MBA will be an added advantage
At least 5 years’ experience in banking preferably liability sales for agribusiness and/or business banking relationship management role.
Experience in product development and Data analytics are added advantage.
NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer

Job closing date : 18-Jan-2023

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