Protection Officer job at UNHCR

Vacancy title:
Protection Officer

Jobs at:


Deadline of this Job:
Sunday, April 09 2023

Duty Station:
Within Tanzania , Kigoma, East Africa

Date Posted:Sunday, April 09 2023, Base Salary: Not Disclosed


Protection Officer Organizational Setting and Work Relationships In the Bureaux, the Protection Officer works under the direct supervision of the Senior Protection Coordinator or Senior Protection Officer. In the Field, the incumbent normally reports to the Representative, Deputy or Assistant Representative (Protection), Head of Sub Office or Senior Protection Officer as appropriate. The incumbent may have direct supervisory responsibility for protection staff whose work may include RSD, community-based protection, registration, resettlement, complementary pathways, internal displacement and education, among other areas. In HQ, the incumbent may report to a Senior Protection Officer, Chief of Section or Deputy Director and may supervise other protection staff. The incumbent acts as an advisor to senior management in, when not responsible for, designing a comprehensive protection strategy under the area of responsibility (AoR). S/he represents the Organization to authorities, UN sister agencies, partners and other stakeholders on protection policy and doctrine. The Protection Officer coordinates quality, timely and effective protection responses to the needs of populations of concern under the AoR. S/he ensures that persons of concern of all age, gender and diversity groups are involved with the Office in making decisions that affect them, whether in accessing their rights or in identifying and implementing appropriate solutions to their problems. To undertake this role effectively, the incumbent will need to build and maintain effective interfaces with other relevant teams within the operation or the Bureau (including programme; PI and external relations; IM) and with DIP, communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection and achieving solutions. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity. Duties – Provide technical guidance and support to UNHCR and partners on all protection related issues. – Stay abreast of and report as relevant on legal political, social, economic and cultural developments that have an impact on the protection environment. – Engage relevant national authorities and structures in identifying and expanding opportunities in view of developing or strengthening national asylum/RSD systems. – Facilitate a consultative process with government counterparts, partners and persons of concern to develop and implement a comprehensive protection and solutions strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, persons of diverse sexual orientation and/or gender identities (LGBTI persons), persons living with HIV/AIDS; gender equality and Gender Based Violence (GBV) priorities with regard to these persons. – In operations applying the Cluster Approach, seek to ensure the response of the Protection Cluster is grounded in a strategy which covers all assessed and prioritized protection needs of the affected populations. – Support senior management to ensure the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team’s common humanitarian response plan where applicable, as well as with the implementation of the Global Compact on Refugees and the Three Year Strategy on Resettlement and Complementary Pathways. – Promote relevant International, Regional and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct and ensure that all sectors and /or in clusters in applicable operations fulfil their responsibilities in mainstreaming protection. – Promote the implementation of the AGD policy, including UNHCR’s updated commitments to women and girls, and, design, deliver I and monitor programmes on an AGD basis to address identified protection needs. – Develop, implement and monitor community-based protection strategies and ensure systematic application and integration of participatory and community-based approaches in protection and solutions planning, programming and strategies. – Support the establishment of feedback and response systems and the incorporation of feedback received from persons of concern into programme design and adaptation. – Support the operation to develop and implement robust prevention, identification, and responses to fraud within protection processes and procedures, including registration, RSD, resettlement and complementary pathways, ensuring the integrity of interventions across all protection activities. – Assist UNHCR management at country level to comply with polices and commitment on Protection from Sexual Exploitation and Abuse measures. – Oversee and manage individual protection cases including those on GBV and child protection. – Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documents to persons of concern (including women and others in need of civil documentation, in particular birth certificates). – As designated Data Protection Focal Point, assist the data controller in carrying out his or her responsibilities regarding the Data Protection Policy (7.2 DPP). – Oversee and undertake eligibility and status determination within the AoR ensuring compliance with UNHCR procedural standards and international protection principles. – Promote and implement effective strategies and measures to identify, prevent and reduce statelessness within the AoR. – Contribute to the development and implementation of an education plan as part of protection strategy within the AoR as relevant. – Contribute to the development and implementation of a child protection plan as part of the protection strategy within the AoR ensuring programmes use a child protection systems approach. – Monitor, and intervene in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners. – Work to safeguard the rights of persons of concern in the context of mixed movements as relevant. – Coordinate the preparation of, implement and oversee Standard Operating Procedures (SOPs) for all protection/solutions activities. – Ensure that durable solutions through voluntary repatriation, local integration and where appropriate, resettlement and complementary pathways are sought and provided to the largest possible number of persons of concern, including undertaking and/or overseeing resettlement and complementary pathways activities. – Contribute to the coordination of the design, implementation and evaluation of protection related programming with implementing and operational partners. – Contribute to and facilitate a programme of results-based advocacy through a consultative process with sectorial and/or cluster partners. – Ensure that the Protection Sector or Cluster has an effective information management component which: provides disaggregated data on populations of concern and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery. – Build the protection capacity of national and local government, partners and civil society to assume their responsibilities vis-à-vis all persons of concern through protection training, mainstreaming and related activities. – Coordinate capacity-building initiatives for communities and individuals to assert their rights. – Advise and capacitate national authorities, relevant institutions and civil society to strengthen legislation and status determination procedures and mechanisms. – Perform other related duties as required. For positions in Bureaux – Support the Regional Bureau and Country Operations to reflect the protection and solution angle in support of persons of concern within regional processes. – Support Country Operations in the development of strategies to build and further develop national asylum/RSD systems with a view to ensuring their fairness, efficiency, adaptability and integrity, favourable protection environment and solutions. – Assist UNHCR management at regional and country level to comply with polices and commitment on Protection from Sexual Exploitation and Abuse measures. – Support Country Operations and ensure they meet their complementary pathways objectives and resettlement quotas. – In close collaboration with DIP, (a) contribute to the development of background and general normative, policy, and legal positions, in compliance with UNHCR’s global protection policies and standards; (b) contribute to the development of strategies at the regional and country level on the usage of law and policy approaches, including legislative and judicial engagement and UN human rights mechanisms – and/or regional ones – and other protection frameworks, and integrated human rights standards in protection strategies and advocacy; and (c) support coordination and review of UNHCR’s country reports to the UN human rights mechanisms. – Engage in relevant international and regional fora and contribute to forging regional partnerships to advocate for key protection and mandate issues, and engage in cross-cutting protection-related matters, including mixed movement, internal displacement and climate change/disaster-related displacement responses, as well as Statelessness, in cooperation with DIP and where relevant RSD. Minimum Qualifications Years of Experience / Degree Level For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree Field(s) of Education Law; International Law; International Refugee Law; International Human Rights Law; International Humanitarian Law; Refugee and Forced Migration Studies; Political Sciences or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Protection Learning Programme RSD- Resettlement Learning Programme (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Minimum 4 years of relevant professional experience in the area of refugee protection, internal displacement, human rights or international humanitarian law, including experience in working directly with Field Offices. Good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles. Excellent legal research, analytical skills and drafting. Desirable Diverse field experience. Good IT skills including database management skills. Functional Skills *PR-Protection-related guidelines, standards and indicators *PR-Age, Gender and Diversity (AGD) PR-Human Rights Doctrine/Standards PR-International Humanitarian Law PR-Comprehensive Solutions Framework LE-Judicial Engagement PR-Assessment of IDPs Status, Rights, Obligation PR-Climate change and disaster related displacement PR-Accountability to Affected People – Principles and Framework PR-Gender Based Violence (GBV) Coordination (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile
In addition to the expertise mentioned in the job description, the candidate will need sound skills in team management, diplomacy and negotiation, and drafting, as well as a creative, solution and result-oriented outlook. Proven management and team building skills are essential, as is the ability to think strategically. Diverse field experience, experience in individual case management, and experience in other protection functions, including in camp settings, would be an asset, as would the ability to speak Swahili, Kirundi, or French.

Operational context
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position:
Nyarugusu camp, one of two major camps in northwest Tanzania, was established by the Government of Tanzania in 1996 to host Congolese refugees who fled the civil and political unrest in the eastern part of Democratic Republic of Congo (DRC). Later the camp also came to host Burundian refugees, including some who came to Tanzania in 1972 and others who arrived following the disturbances in Burundi in 2015. As of 31 December 2020, Nyarugusu camp hosted 132,447 refugees and asylum seekers (mainly Congolese and Burundians), constituting 48.9% of the total population of refugees in western Tanzania. In terms of durable solutions, as of early 2023 a large group resettlement programme is ongoing for Congolese and voluntary repatriation is underway for Burundian refugees.

The incumbent will be supervised by the Head of Field Office. S/he is expected to work in close collaboration with other Senior/Protection Officers at the Field/Sub Offices and Representation Office. The candidate should possess sound knowledge of international refugee law and international human rights law, including issues related to access to justice and access to territory. In addition, the incumbent should have demonstrated experience in leading and managing a team and having relevant skills to deliver and facilitate trainings.

Given the complex nature of UNHCR Tanzania operation and particularly the situation at Nyarugusu camp, the incumbent needs to have experience in large and complex refugee and asylum seekers situation with large camp settings as well as experience in planning and coordination of protection response in a multi partner environment. S/he should have good knowledge and diverse field experience. S/he should have very good knowledge and experience in risk identification and mitigation through critical analysis of the SOPs and practice of the different protection processes and ability to analyse complex issues.

The incumbent is expected to facilitate a consultative process with government counterparts, partners and persons of concern. She/he should develop and implement a comprehensive protection strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, minority groups including LGBTIQ+, persons living with HIV/AIDS; and survivors of Sexual and Gender Based Violence (SGBV)l and address priorities with regard to these persons.

Living and Working Conditions:
Kasulu is one of the six districts in the Kigoma Region. The Field Office is located within Kasulu District near District Headquarters known as Mlimani. Newly assigned staff are advised to be equipped with adequate clothing. Thick-soled shoes are highly recommended due to the frequent muddy and dusty grounds.

Kiswahili is the official language in Tanzania, and it is widely spoken in the area, however, the locals speak Kiha as their local language which is also widely spoken particularly in the rural areas. There are several people of other ethnicities from all over the country that live in the district. There is also a fair number of expatriate community employed in Humanitarian Organizations.

A UN Clinic is located within the office compound. There are two hospitals in the district, which provide basic healthcare and services to the local population. In the same context, serious or complicated cases are evacuated or referred to other facilities outside the district. Whereas the local population has access to local schools, which have basic learning facilities, there are no International pre-schools, primary and secondary schools available for staff dependents. Small grocery shops and big foodstuff markets are available in Kasulu.

With the UN Security Level-2 in place, staff travels by road for official and private purposes are limited to the MOSS compliance. Kasulu is a duty station with a high level of hardship, and the R&R cycle is 12 weeks. Currently, there are only two banks operating in Kasulu. These banks provide savings and other commercial banking services in both USD and Tanzanian Shillings. The two banks also operate ATM services, accessed by VISA and MasterCard. There is a UNHCR-operated 12-seater caravan, and commercial airlines are also available.

There are two staff compounds at the field with a total of 10 houses for international staff. Interested staff may have to wait for availability of a house at the compounds. Alternatively, staff members can choose to live in rented accommodation in Kasulu town, as there is an increasing availability of suitable housing, which are RMS compliant.


BA: International Humanitarian Law (Required), BA: International Human Rights Law (Required), BA: International Law (Required), BA: International Refugee Law (Required), BA: Law (Required), BA: Political Science (Required), BA: Refugee and Forced Migration Studies (Required)

HCR Protection Learning Program – UNHCR, HCR Resettlement Learning Program – UNHCR

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Negotiation & conflict resolution, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration

Job Experience:No Requirements

Work Hours: 8

Level of Education: Bachelor Degree


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