Protection Officer (Case Management Orthopedic Technician) at Danish Refugee Council (DRC)

Founded in 1956, The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities in more than 40 countries around the world. DRC has been implementing emergency response projects in Tanzania since the onset of the Burundi refugee crisis in 2015 in three refugee camps in the Kigoma Region at the border with Burundi. DRC’s integrated projects for refugees, asylum seekers and host communities comprise sectors such as Camp Coordination and Camp Management (CCCM), Protection (CBP, PSN, GBV, CP and Legal), Water, Sanitation and Hygiene (WASH), Shelter and infrastructure, and Economic Recovery.

Overall purpose of the role:

The Case Management Orthopedic Technician is responsible for formulating a coordinated, comprehensive plan for individuals who need long-term functional rehabilitation care supervision as well as potential additional basic needs.

The Case Management Orthopedic technician will work with people with disabilities and their families to determine their needs for assistive devices facilitate access to assistive devices and ensure maintenance, repair, and replacement when necessary which includes

leading fabrication of wheelchairs and special seating techniques in the camp and the surrounding host communities. He/she will also be responsible for ensuring their work respects the Minimum Standards for Age and Disability Inclusion (HIS) in ensuring people of all ages with special needs are included and involved in the activities. It will also be the

responsibility of the Case Management Orthopedic Technician to build capacity of the Incentive workers to mid-level Orthopaedic technicians. The Case management Orthopaedic Technician will also work with the TL and PSNs protection  team to ensure that Persons with Specific Needs are prioritised in the various sectors.

Geographic scope: Tanzania-Kigoma Region

This role has a focus on Tanzania and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country activities.

Main Responsibilities:

  • Lead the identification and assessment of people with mobility challenges and register them for support
  • Provide technical support to Rehabilitation and protection teams,
  • Fabricate and install simple home adaptations including assessment of mobility devices in the camps in the homestead of Persons with specific needs to ensure improvement of function and independence
  • Conduct regular follow up and monitoring visits to home bound PSN to ensure the fabricated assistive devices are used according to the intended course
  • Lead and Participate in recreational activities and sports events for PSN and in collaboration with the physiotherapist organize and recommend the environmental and disability friendly activities for PSN.
  • Develop and reinforce the relationships with international and local non-governmental organizations, community focal points and any other stakeholders to improve the access to services.
  • Maintain proper documentation and Referral Mechanisms and efficient Case management: and support in data Analysis and reporting.
  • Provide weekly and monthly reports for DRC and donors
  • Any other duties assigned by your supervisor.
  • Ensure that cases with Orthopaedic needs are supported through a coordinated case management system with other sectors and create awareness on the needs that can be addressed through community mobilization.
  • Train   and   ensure   that   all   clients   that   require   assistive   and   mobility devices receive pre-training and follow-up on usage is well structured with best practice experiences documented.
  • Ensure that a proper request procedure for stock is initiated to ensure availability of simple materials and consumables is done.
  • Ensure that s/he          is part  of         the       Multi-disciplinary team during home assessment with PO social workers.
  • Conduct Training to the caregivers on basic rehabilitation skills and care and management of assistive devices and mobility aids.
  • Work with other partners/sectors to ensure all DRC partners’ responses are inclusive.
  • Capturing and preparing the vivid successful stories and case studies for donor reports and fund-raising sessions.

Data collection and reporting

  • With support from Integrated Team Leader track indicators, maintain, update and provide analysis of the progress program.
  • With support from Integrated Protection Team leader, prepare and submit timely and quality weekly, monthly, quality and other donor reports as per the donor requirements. Accountable to meet reporting deadline.
  • Ensure all PSN data are kept confidentially and shared with the internal Programme team as appropriate.

Program management

  • With support and the supervision of Integrated Team Leader s/she will do planning; accountable for developing and maintaining work plans, spending and procurement plans, tracking expenditures and ensure all activities is well organized and spending is allocated according to DRC and donor compliance and regulations.
  • Build the knowledge and skills of PSN outreach incentive social workers and community-based groups to be able to assess, document and report for the implementation.
  • Representing the Organization in relevant camp meeting or with other Agencies on matters Protection as maybe required
  • Working closely with TL to plan activities, and monitor their outcomes in ways which combine the needs of the refugee’s agency/donor requirements, and available resources.

Logistics Duties

  • Take care of equipment’s and supplies for the job.
  • Ensure working equipment’s are in good condition and replenish/repairs when out of order.
  • Reports immediately any security incidence/issue detected in the DRC premises.
  • Insure all CBIR equipment are recorded and monitored in proper use and follow up if any maintenances needed.

About you

In this position, you are expected to demonstrate DRC’s five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.

Qualifications and Experience

Essential Experience

  • A Degree in prosthetic and orthotics Occupational Therapy or Physiotherapy from a Government recognized institution.
  • English (spoken and written – very good)
  • Kiha (spoken – good) – preferable

Competency profile

  • Compliance and Detail-oriented
  • Strong team player
  • Excellent interpersonal skills, culturally sensitive and adaptable
  • Flexible, enthusiastic and willing to learn from others
  • Understands humanitarian issues in Tanzania, and the region
  • Willing to travel to project sites in Tanzania

Position Information

Employment category: Grade H, level 1

Reporting to: Integrated Protection Team Leader

Technical line manager: Protection Manager

Direct reports: N/A

Unit/department: Protection

Location: Nduta/Nyarugusu

Providing equal opportunities  We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.

DRC strives to attract, motivate and retain qualified national staff within its programs. As such, we strongly encourage national and diaspora candidates to apply for this position. However, candidates should take into consideration that DRC cannot employ, under an international contract, a national of the country in which he or she will be working (in this case, the  United Republic of Tanzania)

Promoting high standards : DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

Closing Date : 27th April, 2023.

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